Shipping & Returns

SHIPPING:

♻️ We are plastic free! ♻️
All orders are wrapped with paper products and biodegradable mailers.

Our team ships once a week, every Monday.
The time it takes to receive your order depends on the shipping method chosen at checkout. 

International Orders:
We offer the option of USPS, DHL, and UPS services for international orders.

**Disclaimer:**
-Selecting USPS First Class Package International may result in delays or returns to sender due to the pandemic and/or backups. It is highly recommended to pay extra for DHL or UPS services.
-We are not responsible for lost packages. If the order is sent back to us, you will be responsible for covering the second delivery charges.
-If you need to avoid customs charges, please email us at info@iviaretro.com or DM us on Instagram @iviaretro immediately after you make your purchase.

RETURN POLICY:

Unfortunately, we do not offer cancellations, returns, or exchanges at this time.
We recommend you compare your own measurements with the measurements listed if you are unsure about the fit. 
If you need additional measurements or information about an item, please email us at info@iviaretro.com or DM us on Instagram @iviaretro.